Q. Do I have to give you money before you shop for me? 

• That will vary with the services requested. For regular services, we can set up a monthly payment plan. Emergencies can be negotiated on a case by case basis.

Q. Do I have to be home when you drop off/pick up?

• Again, this will vary with the situation, but generally no. As long as all the details have been arranged by email or telephone, we might see each other infrequently.

Q. Can you return items to retail stores for me without my credit card?

• That will depend on the store policy. We will be happy to call the store for you and explain the situation, or wait in line so you don't have to!

Q. What if I have an errand that's not listed?

• Please ask! This service exists to make your life easier, so let me know what we can do for you.